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DELIVERY & ADDRESSES
Almost all of our products make their final delivery via the US Postal Service - Parcel Post, except for Briskets, Fajitas, Tamales and Peaches, which are delivered by UPS or FedEx. It is therefore very important that we must have a valid US postal delivery address to guarantee proper delivery. Briskets, Fajitas. Tamales and Peaches will require a physical delivery address. If you wish your citrus shipped by another method, please call for rates.
Parcel Post shipments are forwarded from the Rio Grande Valley under temperature controlled conditions in straight through trucks to major Post Offices near the final destinations. This is the only practical method for sending perishable citrus packages in individual addresses.
Undeliverable packages due to an incorrect addresses provided to us will not be refunded or reshipped. As these packages are perishable, they are not returned to us, but are donated it to a local charity or food bank in the area of attempted delivery.
When ordering holiday delivery, please take in to account your recipient may be traveling during that time and not be available to receive your gift. These gifts will need to be scheduled appropriately . Our product is extremely perishable and must be opened, unpacked and refrigerated immediately. It can not sit on a porch or in a post office for extended periods of time. If packages are not claimed, we cannot refund or replace them.
Our Parcel Post shipments leave South Texas on refrigerated temperature-controlled straight through trucks to major Postal distribution locations near their final destinations throughout the US. This is the only practical method for sending perishable citrus packages to individual addresses.
It protects the fruit from freezing tempertures or excessive heat, depending on the time of the year. It is fast and safe and saves you money, allowing us to only charge $8.95 shipping and handling per package, regardless of its weight or destination. But, it does limit our freedom in scheduling and for this reason, we only ship once monthly, wtih the exception of December.
Our shipping season for Ruby Red Grapefruit and Oranges usually runs from mid-November in time for the Thanksgiving holidays to early-April and can vary due to the quality of fruit. We begin shipping as soon as, the fruit ripens to our high standards and we stop when it is too mature to meet these same standards. Please do not ask us to ship before or after we think the fruit is ready or after we feel it has past its prime. A card will be sent to recipients for those items not available during the holidays. All other items shipped as indicated.
Texas Citrus is a limited crop and is in high demand each season. Therefore, when orders are placed, they are reserving or guaranteeing the quantity ordered will be available for the ship date requested. We reserved the right to reqire payment when the order is placed. Your credit card provided may be charged up to six weeks prior to actual delivery. This is to ensure that your preordered Texas Citrus is reserved. This helps us to manage our grove harvest.
Once an "order by" deadline has been reached, if there is still space available on our trucks, we may continue to take orders to fill them completely. Orders received after an "order by" date, that cannot be included will be scheduled for the next available truck. After December shipping, we ship once monthly, usually within the first week of the month. Weather conditions can affect our harvest and shipping schedules.
We ship within the continential U.S. We are sorry, we can not ship to
Hawaii, Canada, APO or FPO addresses. We will ship to Alaska, however,
we can not guarantee the shipment. Alaskan packages must be sent FEDEX 2nd Day, and will incurr
additional express charges, please call for quotes.
HOLIDAY SHIP DATES
Thanksgiving orders must be received by 5:00 pm CST November 10, 2016 to assure Thanksgiving delivery.
Christmas orders must be received by 4:00 pm CST December 12, 2016 to assure Christmas delivery.
We suggest that this be left to our discretion; and we promise to ship in ample time to assure pre-Christmas delivery provide do, of course, that you get your order to us by, December 12th by 4:00 pm CST. We cannot guarantee pre-Christmas delivery after that date, but we will try our best to do so. Our last pre-Christmas trucks to certain areas leave about December 20th, to the last areas we ship to.
If your order is recieved too late
to be included on one of our last minute trucks, your recipients will
be notified that their gift from you was unable to be shipped in time for the holidays and will be shipped the
first shipping week in January, weather permitting for harvesting. We do not ship between about December 20, 2016
and January 6, 2017, due to the delays associated with the holidays.
There is a $8.95 shipping and handling charge on each package we ship via our standard methods. For any other methods (i.e. UPS or FedEx) please call for rates. 1-800-580-1900
Orders to be delivered by Thanksgiving must be received by 5:00 pm CST November 10, 2016,
Once an "order by" date has been reached, if there is still space available on our trucks, we may continue to take orders to fill them completely. Orders received after an "order by" date, that cannot be included will be scheduled for the next available truck. After December shipping, we ship once monthly, usually within the first week of the month. Weather conditions can affect our harvest and shipping schedules.
Orders for January shipment must be placed by January 4, 2017, 4:00 pm central time. For orders recieved after that date, we will try our very best to get them shipped out, but it is possible that it will have to be scheduled for February Shipments.
Orders for February shipment must be placed by January 31, 2017, 4:00 pm central time. For orders recieved after that date, we will try our very best to get them shipped out, but it is possible that it will have to be scheduled for March Shipments.
Orders for March shipments must be placed by February 25, 2017, 4:00 pm central time,. Orders received after that date that do not make our trucks will be scheduled for April.
Orders for April, our last shipment for Citrus packages, must be received by March 24, 2017, 4:00 pm central time. Orders for items other than citrus received after this date will be sheduled for May.
Texas Onions: Must be received by 4:00 p.m. central time April 20, 2017, shipping is expected Late April to Early May.
Texas Peach Orders: Must be received by 4:00 p.m. central time June 8, 2017, shipping is expected around June 15th-18th.
A WORD ABOUT OUR CITRUS
We ship the finest, the top 10% of Tree Ripened Texas Red Grapefruit and Sun-Ripened Texas Oranges to you, as longas they are available. We ship Navel Oranges until they run out, which is usually late December, early January. At that time, we switch to the next sweetest orange that is in season. Most of all our Oranges are seedless. However, "seedless" is a relative term and means there are very few seeds compared to heavily seeded varities.
We hand pick and hand select each piece of fruit that goes into your package. We do not store our fruit. It is picked at the peak of maturity to fulfill orders and is ready to be eaten promptly. Our fresh citrus fruit is extremely perishable and should be opened and unpacked from the shipping carton immediately when it is received. A copy of our care instructions and guarantee is included in each package.
GIFT MESSAGES & INSERTS
Each gift we send will clearly indicate who it is from on the label. Â There is also ample enough space for a brief greeting or message. Please Â limit your greeting to 80 characters, including spaces. However, you may provide to us your personalized greeting cards, business cards or gift inserts. Â We will gladly include them in your gift packages.
Substitutions are seldom necessary. However, we must reserve the right to substitute. In such cases, items will be of the same quality and equal or better value.
Serrated Grapefruit Spoons The perfect way to lift fruit sections without tearing the fruit or squirting the juice.
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